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Optional Services – Extend Your Shipping Choices

DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services for international shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 1% of stated shipment value, 2,100.00 Tenge minimum charge
Extended Liability Per shipment 1,000.00 Tenge
Saturday Pickup Per shipment 1,300.00 Tenge
Saturday Delivery Per shipment 10,000.00 Tenge
Verbal Delivery Notification Per shipment 1,000.00 Tenge
Shipment Preparation Per hour 6,600.00 Tenge

Additional charges for Optional Services for domestic shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 2,100.00 Tenge or 1% of stated shipment value if higher
Saturday Pickup Per shipment 1,300.00 Tenge
Saturday Delivery Per shipment 10,000.00 Tenge
GOGREEN Climate Neutral By shipment weight 100.00 Tenge for the 1st kg and thereafter 20.00 Tenge
Extended Liability Per shipment 1,000.00 Tenge
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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